Public Safety Power Shutoffs
10/30/2019 Advisory Message: Power in the City of Lakeport Expected to be Restored by Tonight
Press Release: Additional CalFresh Replacement Available for October 2019 Power Outages
Advisory: Update on power and weather event - October 30, 2019
Advisory: Update on power and weather event - October 28, 2019
Advisory: Update on power and weather event - October 27th, 2019
Click here for Healthcare Resource Information Guide
Click here for updates on the status of businesses and agencies closures.
Planned Status of Local Businesses during Public Safety Power Shutoff (Lakeport)
PG&E Tips for Surviving a Public Safety Power Shutoff
October 30, 2019 Advisory
PG&E reports power to the City of Lakeport is expected to be restored by this evening. As to what time this evening, they can't provide that "level of granularity". This is also contingent on not encountering significant damage.
If you have spoiled food as a result of a power outage:
- Please put all food waste in your BLACK waste cart that is used for normal trash. Lakeport Disposal is asking its customers to NOT separate packaging from any perishable food that was spoiled during the recent PSPS. Very little perishable food packaging is suitable for recycling. Please dispose of all spoiled food in your BLACK solid waste container. Contact Lakeport Disposal at 263-6080 with questions.
- See this link for tips for dealing with potentially spoiled food: https://www.foodsafety.gov/food-safety-charts/food-safety-during-power-outage
- For more details about the PSPS program please see the City’s PSPS webpage @ http://www.cityoflakeport.com/public_safety_power_shutoff.phpor PG&E’s website @ https://www.pge.com/en_US/safety/emergency-preparedness/natural-disaster/wildfires/public-safety-power-shutoff-faq.page
October 30, 2019 Press Release: Additional CalFresh Replacement Available for October 2019 Power Outages
FOR IMMEDIATE RELEASE
October 30, 2019
For more information contact:
LOWER LAKE, Calif. – October 30, 2019
Additional CalFresh Replacement Available for October 2019 Power Outages
CalFresh recipients who lost food due to power outages in October 2019 may receive replacement benefits for each power outage. A majority of CalFresh households already received an automatic mass replacement on 10/24/2019 for the power outage that began 10/09/2019. The state will NOT issue additional automatic mass replacements for subsequent outages in October 2019. However, CalFresh recipients who experienced additional power outages in October that resulted in food loss may request replacement benefits for each additional event on a case-by-case basis by contacting Lake County Social Services.
Deadlines to request replacement CalFresh:
Outage Begin Date Deadline to Request Replacement
To request replacement CalFresh or to apply, contact Lake County Social Services:
Toll Free Phone:
1 (800) 628-5288
15975 Anderson Ranch Parkway, Lower Lake, CA 95457
Hours of Operation:
Monday – Thursday, 8:00 a.m. – 5:00 p.m.
Friday, limited emergency services, 8:00 a.m. – 5:00 p.m.
www.c4yourself.com or www.getcalfresh.org
October 30, 2019 Update
PG&E issued the "All Clear" for the Lakeport area at 5:22 am. PG&E will now begin the inspection phase of electrical transmission and supply lines as part of their work to restore normal power. PG&E field technicians and inspectors will be working diligently to get their work completed. There is no word as to when the energization is to begin, nor any clear indication when that will be completed. Please remain prepared, accordingly.
October 28, 2019 Update
PG&E has advised of a new possible PSPS event in our area starting on the morning of October 29th. Information is limited at this point but be prepared for it. See below.
Northern Operative Predictive Services Issued High Risk of Significant Fires in Area Covering PG&E Service Area; PG&E's Emergency Operations Center Continues to Be Open and Is Monitoring the Situation; Some Customers May Experience Continuous Outages; PG&E Community Resource Centers in Key Areas to Remain Open
SAN FRANCISCO, Calif. — Pacific Gas and Electric Company (PG&E) announced today that its meteorological and operations teams in its Emergency Operations Center continue to monitor a new, potentially widespread, strong and dry wind event forecasted for Tuesday morning through midday Wednesday for Northern California. The weather system is forecast to impact Kern County late Tuesday night through Thursday morning.
Potential Tuesday/Wednesday Public Safety Power Shutoff
The event will impact approximately 32 counties across the Northern and Southern Sierra, North Bay, Bay Area and Santa Cruz mountains, North Coast and Kern County. This weather event is a separate system from the one that triggered the October 26 Public Safety Power Shutoff (PSPS) event that is still active. This is the third consecutive significant wind event in a week's time.
In response to this anticipated event, Northern Operative Predictive Services has issued a high risk of significant fires for a geographical footprint that covers much of PG&E's service area. The National Interagency Fire Center's Geographic Area Coordination Center is also forecasting significant fire potential across Northern California beginning on Tuesday of this week.
Due to the forecasted extreme weather conditions, PG&E is considering proactively turning off power for safety. Portions of counties that may be impacted include, but are not limited to: Alameda, Alpine, Amador, Butte, Calaveras, Colusa, Contra Costa, El Dorado, Glenn, Humboldt, Kern, Lake, Marin, Mariposa, Mendocino, Napa, Nevada, Placer, Plumas, San Mateo, Santa Clara, Santa Cruz, Shasta, Sierra, Solano, Sonoma, Stanislaus, Tehama, Trinity, Tuolumne, Yolo, Yuba.
It is important to know that while customers in portions of these counties may be impacted by PSPS, all customers need to be prepared for potential outages due to equipment damage, hazards and continuously evolving weather.
Potential PSPS Timing
The period of weather risk starts Tuesday and continues through Thursday morning. The dry, windy weather pattern is expected to reach from the northern portions of PG&E's service territory and down through the Sacramento Valley, before spreading into the central areas of the state, including the Bay Area.
PG&E will make every effort to restore power to as many customers as possible who are currently out of power due to the Oct. 26 PSPS event. However, due to the dynamic and changing weather conditions, and high fire risk, some customers who are currently out of power may remain out throughout the duration of the next potential PSPS event.
For those customers able to have their power restored between events, PG&E urges them to use the opportunity to charge any medical equipment, phones and other electronic devices and restock emergency kits.
Some customers may continue to be impacted by the PSPS event, while others may experience power outages due to weather damage to the electric system.
PG&E will continue to monitor weather conditions and will be providing additional information regarding affected areas.
PG&E Community Resource Centers
PG&E will provide Community Resource Centers in key areas that may have continuing impacts due to the Oct. 26 PSPS event and the potential new event. View the current list.
How Customers Can Prepare
As part of PSPS preparedness efforts, PG&E is asking customers to:
- Update their contact information at pge.com/mywildfirealerts or by calling 1-866-743-6589. PG&E will use this information to alert customers through automated calls, texts, and emails, when possible, prior to, and during, a PSPS.
- Plan for medical needs like medications that require refrigeration or devices that need power.
- Identify backup charging methods for phones and keep hard copies of emergency numbers.
- Build or restock your emergency kit with flashlights, fresh batteries, first aid supplies and cash.
- Keep in mind family members who are elderly, younger children and pets. Information and tips including a safety plan checklist are available at pge.com/wildfiresafety.
- Learn more about wildfire risk and what to do before, during and after an emergency to keep your family safe at PG&E's Safety Action Center.
While customers in high fire-threat areas are more likely to be affected by a Public Safety Power Shutoff event, any of PG&E's more than 5 million electric customers could have their power shut off because the energy system relies on power lines working together to provide electricity across cities, counties and regions.
Backup electric generators can be a part of any preparedness plan, but they can also pose unique safety hazards.
It's important to understand how to safely operate your generator before an emergency occurs. This means doing regular safety checks and being sure you have enough fuel to last a few days. If you don't understand how to use your generator, you risk damaging your property, endangering your life and endangering the lives of others.
Position your generator where its exhaust can vent safely to prevent carbon monoxide poisoning, which can be fatal. Never run a portable generator in the garage or in the rain, and never store generator fuel in the house.
PG&E Safety Alert: Weather Conditions may require a Public Safety Power Shutoff (Notification on October 27)
We are monitoring a new weather system that is forecasting gusty winds and dry conditions, combined with a heightened fire risk, which is forecasted in the next 48 hours in portions of your county.
If these conditions persist, PG&E may need to turn off power to local customers for safety. This is a separate weather system from the current event. Outages could last for multiple days.
See their press release regarding this event: https://www.pge.com/en/about/newsroom/newsdetails/index.page?title=20191027_pge_is_monitoring_a_third_consecutive_severe_wind_event_for_tuesday_and_wednesday_that_could_impact_nearly_32_counties_across_northern_and_central_california
We are continuing to monitor the current Public Safety Power Shutoff (PSPS) event and weather conditions. We have been experiencing windy conditions today.
The wind and fire danger conditions are expected to continue into tomorrow morning, Monday, October 28th. At this point it is anticipated that we could get an “all clear” from Pacific Gas & Electric (PG&E) tomorrow morning. This does not mean that the power would be back on then but rather PG&E would start checking lines at that point. This process can take several hours or days.
Today we have also received information from both PG&E and the National Weather Service (NWS) of another possible wind event with high fire danger for this coming Tuesday and Wednesday. At this point that possible event is not expected to be as strong as the current event and it is unknown if it would cause another PSPS but we are advising people to be prepared for additional possible continued power outages in the form of more PSPS events or lines damaged due to wind damage.
Lakeport Public Works (LPW), the police department (PD) and city emergency operations staff continue to monitor the situation and working to maintain all city infrastructure. The PD continues to have additional staff working to patrol and protect our neighborhoods and business districts.
Additionally, we continue to work in cooperation with the Lakeport Fire Protection District. They also continue to have increased staffing during this event and are prepared to handle any emergency fire situations.
For this current power outage, one of the PG&E COMMUNITY RESOURCE CENTER TENTS is located in the Konocti Vista Casino's parking lot (go left after pulling in the driveways and it is the white tent), at 2755 Mission Rancheria Rd., Lakeport CA 95453. The center will have restrooms, bottled water, electronic-device charging and air-conditioned/heated seating for up to 100 will be available at the facilities.
Please keep yourself and your family prepared for PSPS events. Please be careful with any activities that could cause fires. Report all suspicious activity to police.
Please be patient and respectful with PG&E employees who are out in the community working hard to keep the power system safe.
PSPS Address look-up tool www.pge.com/eventmaps
See our website for additional information: https://www.cityoflakeport.com/news_detail_T14_R44.php
See this link for businesses who state they will be open: https://www.cityoflakeport.com/public_safety_power_shutoff.php
OCTOBER 26, 2019
Lake County Health Services has developed a community Healthcare Resource Information Guide to help connect the community with available resources during the PSPS.
OCTOBER 25, 2019
Be Prepared, Lakeport! PG&E is currently tracking an upcoming severe weather event that could potentially impact Lake County, including the City of Lakeport, on Saturday, October 26th. Please prepare yourself and your family for a potential PSPS event. You can find more information on PG&E's website: https://www.pge.com/…/na…/wildfires/public-safety-event.page
Lake County Community Resource Center for Power Shutoff Event
PUBLIC NOTICE - For possible power outage scheduled for Saturday.
One of the PG&E COMMUNITY RESOURCE CENTER TENTS
is located in the Konocti Vista Casino's parking lot (go left after pulling in the driveways and it is the white tent), at 2755 mission Rancheria Rd., Lakeport CA 95453.https://g.page/KVCASINO?share
Hours of operation are 8:00am to 8:00pm
The center will have restrooms, bottled water, electronic-device charging and air-conditioned/heated seating for up to 100 will be available at the facilities.
|PLEASE NOTE: This list shows the planned status of local businesses during power outages. There is no guarantee that those who plan to stay open will receive regularly scheduled deliveries to restock supplies (or cash in ATMS), or be able to process credit card payments, etc. This information is shared only as information gathered and is not intended to be - and cannot be - guaranteed.|
|Business Name||Service/ Product||Street Address||City/Town||Phone #||Website||Generator Power||PSPS Status/Additional Notes|
|Sutter Lakeside Hospital||Hospital||5176 Hill Rd E||Lakeport||(707) 262-5000||www.sutterhealth.org/lakeside||Yes||ER fully functional/limited otherwise|
|Parkview Podiatry||Health Services||175 Park St||Lakeport||(707) 263-9595||https://parkviewpodiatry.com||Yes||Open|
|Lake Co. Tribal Health||Health Services||925 Bevins Ct.||Lakeport||(707) 263-8382||www.lcthc.com||No||Closed|
|County of Lake Health Services||Health Services||922 Bevins Court||Lakeport||707-263-1090||www.health.lakecountyca.gov||Yes||Open during normal business hours|
|Main Street Veterinary||Veterinary Svc.||2530 S Main St||Lakeport||(707) 263-6232||No||Closed|
|Wasson Memorial Vet||Veterinary Svc.||3083 Hwy 175||Lakeport||(707) 263-5380||www.wassonmemorial.com||Yes||Open during normal business hours|
|Safeway||Pharmacy||Yes||Open including Pharmacy|
|CVS Pharmacy||Pharmacy||949 11th Street||Lakeport||(707) 262-0244||Closed|
|Chevron||Gas Station||1088 Lakeport Blvd.||Lakeport||
|Lakeport Express||Gas Station||
301 S Main St
|Yes||Open - Full Service|
|Chevron||Gas Station||1050 S Main St||Lakeport||(707) 546-0766||No||Closed|
|Chevron||Gas Station||202 S. Main St||Lakeport||(707) 263-7220||No||Closed|
|Chevron||Gas Station||2935 Lakeshore Blvd||Lakeport||
|Rotten Robbie||Gas Station||2725 S Main St||Lakeport||(707) 263-5790||No||Closed|
|Ferrell Gas||707-263-0333||Drivers will be delivering|
|Suburban Propane||2255 S Main St||Lakeport||(707) 263-5428||will need to come to their office to order propane (no phones at Lakeport location) they will have their phones transferred to their call center and drivers will be delivering propane|
|Speedway (formerly Beacon)||Gas Station||975 South Main||(707) 263-4060||No||Closed|
|Westgate Petroleum||Fuel station/fuel delivery||3740 Highland Springs Road||Lakeport||707-263-6512||westgatepetroleum.com||No||Fuel Delivery Available|
|ATM - Konocti Vista Casino||ATM||2755 Mission Rancheria Rd||Lakeport||Yes||Open|
|Chevron||Gas Station||1088 Lakeport Blvd.||Lakeport||
|Lakeport City Hall||Municipal Government||225 Park St||Lakeport||(707) 263-5615||www.cityoflakeport.com||Yes||Normal Operations|
|Lake County Special Districts||Sewer & Water Service||230 N. Main Street||Lakeport||707-263-0119||Partial||Normal Operations Expected/Conserve Water!|
|Lake County Waste Solutions||Garbage Pick Up||Lakeport||(707) 262-1760|
|Lakeport Disposal||Garbage Pick Up||Lakeport||(707) 263-6080|
|Lakeport Public Works||Sewer & Water Service||591 Martin Street||Lakeport||707-263-3578||www.cityoflakeport.com||Normal Operations Expected/Conserve Water!|
|North Lakeport Water System (CSA #21)||Water Service||Lakeport||Normal Operations Expected/Conserve Water!|
|Brunos Shop Smart||Grocery||Lakeport||Yes||Open; not sure if they will be able to process credit/debit cards. Open as long as generators allow.|
|Safeway||Grocery||Lakeport||Yes||Normal Operations Pharmacy Open|
|Lakeport Unified School District||School||2508 Howard Ave||Lakeport||(707) 262-3000||http://www.lakeport.k12.ca.us/district-office/||No||In Session - will finish the school day
No Power @ 6:00 AM - no school
|Anchorage Inn||Motel||950 N. Main St||Lakeport||(707) 263-5417||No||Closed to new visitors|
|Konocti Vista Resort||Motel||2755 Mission Rancheria Rd.||Lakeport||(707) 262-1900|
|Regency Inn||Motel||1010 N. Main St||Lakeport||(707) 263-3551||No||Closed|
|Robinson Rancheria Resort and Casino||Motel||Nice||(707) 262-4000|
|Skylark Shores Resort||Motel||1120 N Main S||Lakeport||(707) 263-6151||No||Full|
|Susie Q's Donuts||Bakery/Coffee||414 S Main St, Lakeport||Lakeport||(707) 533-7400||Yes||Open|
|Savings Bank of Mendocino County||Bank||
290 South Main Street
|Gaslight Grill||Restaurant||135 N Main St||Lakeport||(707) 263-1404||Yes||Open|
|The Yard||Restaurant||350 N Main S||Lakeport||(707) 900-5151||www.theyardlakeport.com||Yes||Call first / Installing generator 10/09/2019|
383 Lakeport Blvd
|lakeport.stonefirepizzaca.com||Yes||Normal Operations Expected|
|Pogo's Pizza||Restaurant||Kelseyville||(707) 279-1350||Open|
|Campos Casuals||Clothing||344 N. Main St||Lakeport||(707) 263-1261||Open|
|Flowers by Jackie||Florist||1859 N High St||Lakeport||(707) 263-3326||No||Business as usual|
|Mendo Mill||Hardware||2465 S Main St||Lakeport||(707) 263-8400||www.mendomill.com||Yes||Open - able to do credit card transactions|
|Pet Country||Pet Supplies||1170 N Main St||Lakeport||(707) 263-7387||Business as usual - No fish or reptile sales|
|A-1 Check Cashing||369 Lakeport Blvd||Lakeport||(707) 263-7124||check cashing & pay day advances only (no money orders, WU)|
|AAMCO||Total Car Care||861 Bevins St||Lakeport||(707) 413-3429||No||Will assist in emergencies - no auto lift|
|Lake County Welder's Supply||Dry Ice||727 Bevins St||Lakeport||(707) 263-0788||Yes||Dry Ice available 10/10/2019 / 10/8-sold out of Dry Ice|
|Napa Auto||Auto Parts||2440 S Main S||Lakeport||(707) 263-6187||Yes||Cash/CC/Deliveries Open 7am-6pm|
|O'Reilly Auto Parts||Auto Parts||2011 S Main St||Lakeport||(707) 263-9633||No||Cash Only|
|Davis Tire||Tire Service||2101 S Main St||Lakeport||(707) 263-0277||Yes||Business as usual|
|Lakeport Tire & Auto||Tire/Auto Service||1901 S Main St||Lakeport||(707) 263-5422||Yes||Business as usual|
|Transmission Exchange||Auto Repair||1665 S Main St||Lakeport||(707) 263-8152||Yes||Limited - no CC|
|Precision Wireless||Truck Accessories||791 Bevins St||Lakeport||(707) 262-5815||Limited hours 9am-3pm|
|DFM Car Stereo||2579 S Main St||Lakeport||(707) 263-3393||Yes||Business as usual|
|Aqua Products||Pool & Spa||1565 S Main St||Lakeport||(707) 263-6052||No||Open till 5 pm|
|Lake County Electric Supply||65 Soda Bay Rd||Lakeport||(707) 263-7002||Yes||Business as usual|
|Bicoastal Media Radio Stations (AM 1270 & 1400, FM 96.5, 98.3, 99.5, 103.3, and 106) Emergency Alert System||Radio Stations/ Designated Radio Emergency Alert System||Lakeport||www.bicoastal.media||May not broadcast live; streaming via Internet may be available|
|Konocti Computers||Computer Services/device charging||Lakeport||Open - offering device charging stations|
|Konocti Vista Casino||Casino/Hotel/Restaurant||2755 Mission Rancheria Rd||Lakeport||Open|
|Lake County Broadband Solutions||Internet||Lakeport||707-262-7077||lcbs.co||Limited||Battery backup and limited generator backup for network; planned backup for entire network (router and antenna in home/business will need power not provided by LCBS)|
|O'Meara Bros. Brewing Company||Restaurant||901 Bevins St||Lakeport||707-262-1234||https://www.omearabros.com/||Yes||Open|
|Sanchez Small Engine Repair||Maint. Services/ generator sales||764-B Bevins St.||Lakeport||707-510-7292||Open|
|US Postal Service||Mail/ Package Delivery||Lakeport||Will send/receive mail, but no retail service|
Knowledge is power! Learning about the Public Safety Power Shutoff program and creating a Personal Safety Plan will help you be prepared!
We have a fantastic 3-minute video that highlights the PSPS program and answers a lot of the questions that PG&E receives during community meetings/presentations – here is the link that will cover the following:
- What is a PSPS – from A-Z?
- What are the factors that trigger a PSPS?
- What we can do to prepare for a potential PSPS?
- How will you notify our neighborhoods if a PSPS is called?
People can now receive those notifications by zip code, by calling 1-877-900-0743 to enroll. Anyone may sign up to receive notifications directly from PF&E about a Public Safety power Shutoff (PSPS). For more information on this please check out their webpage "Zip Code Alerts - for Non-Account Users"
While preparing for the PG&E Public Safety Power Shutoffs) (PSPS), many have asked if they will have municipal water service when the power grid is shut down. The answer is YES: the City of Lakeport's water system will remain operational as we will utilize diesel-powered generators to maintain water supply and distribution.
PLEASE NOTE: If you are a PG&E account holder and want to receive shutoff alerts specific to YOUR service address, sign in to your account or call 1-866-743-6589 to update your contact information, instead of using this service.
Be Prepared for Extended Power
PG&E Public Safety Power Shutoffs – Will you have water & sewer services?
We will ask customers to minimize water use as much as possible during a PSPS. This will allow the water system to maintain storage levels for continued water service and provide fire suppression capabilities if needed.
Reducing water use will also minimize the load on the sewer lift stations throughout the City and help avoid sewer spills. The City of Lakeport sewer system includes 8 lift stations that will also rely on diesel-powered generators during PSPS events.
The power outages will be inconvenient to most and place a real hardship on others. Advance thought and preparation will make the situation much more bearable.
Please contact the Lakeport Public Works Department if you have any questions or concerns about the provision of water and sewer services in Lakeport.
Extended power outages associated with PSPS events may impact the whole community. Take an inventory now of the items you need that rely on electricity.
There is information available for Small Businesses as well!
Plan for batteries and other alternatives to meet your needs when the power goes out.
Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
Sign up for local alerts and warning systems. Monitor local weather reports.
Keep mobile phones and other electric equipment charged and gas tanks full.
Store at least one Emergency Contact under the name "In Case of Emergency" or "ICE" for all cell phones and devices. This will help someone identify your emergency contact if needed. Enter household and emergency contact information into all household members' phones or devices.
Create a Group list on all mobile phones and devices of the people you would need to communicate with if there was an emergency or disaster. Ensure that they know how to text if they have a mobile phone or device.
Review your supplies that are available in case of no power. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
Install Carbon Monoxide detectors with battery backup in central locations on every level of your home.
Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored.
Be Prepared for a Wildfire
If you are under a Wildfire Warning - get to safety right away!
Sign up for Lakeport's emergency notification system.
Know your community's evacuation routes and find several ways to leave the area. Drive the evacuation routes and find shelter locations. Have a plan for pets and livestock.
Keep important documents in a fireproof safe. Create password-protected digital copies.
Gather emergency supplies, including N95 respirator masks that filter out particles in the air you breathe. Keep in mind each person's specific needs, including medication. Remember the needs of pets.
Create a fire-resistant zone that is free of leaves, debris, or flammable materials for at least 30 feet from your home.
Review insurance coverage to make sure it is enough to replace your property.
Find an outdoor water source with a hose that can reach any area for your property.
Be Prepared for Extreme Heat
Extreme heat often results in the highest annual number of deaths among all weather-related disasters.
Find places in your Community where you can go to get cool.
Try to keep your home cool:
Cover window with drapes or shades.
Weather-strip doors and windows.
Use window reflectors such as aluminum foil-covered cardboard to reflect heat back outside.
Add insulation to keep the heat out.
Use a powered attic ventilator, or attic fan, to regulate the heat level of a building's attic by clearing hot air.
Install window air conditioners and insulate around them.
Learn to recognize the signs of heat illness.
For more Information:
Public Safety Power Shutoff - The Power of Being Prepared:
Consumer Guide: Tips for Communication during an Emergency
FEMA: Be Prepared Materials
ADA - Emergency Power Planning for people who use electricity and battery-dependent assistive technology and medical devices:
PG&E - Emergency Supply Kit Checklist
PG&E - Electric Generator Safety:
LakeCoAlerts - Sheriff's Office Mass Notification system Signup Page:
CDC - Heat Tips:
PG&E Wildfire Safety:
CALFIRE - Wildfire Preparedness
CPUC's Wildfire safety efforts:
California Governor's Office of Emergency Services Website:
US Department of Homeland Security Disaster Preparedness Information:
California Fire Safe Council Website:
National Oceanic and Atmospheric Administration Website:
American Red Cross - How to Prepare for Emergencies Information: