City of Lakeport, California

Why Every Computer User in Lake County Should Download and Run CalSPEED

Press Release: January 25, 2018

Why Every Computer User in Lake County Should Download and Run CalSPEED

Lakeport - The California Public Utilities Commission (CPUC) collects Internet Service Provider (ISP) data voluntarily on an annual basis. This data collection requires ISPs to identify the census blocks in which they provide residential and business Internet service and the maximum speeds offered in each block. ISPs can also identify the census blocks that are near enough to their networks that they could provide service within 10 days of a request for service.

According to the 2010 census, there are 5,164 census blocks in Lake County, and each census block has between 0-226 households or 0-567 people (US Census Bureau, 2010 Decennial Census). The problem is, if an ISP serves just one home or business in a census block - that entire census block is reported to have service at the highest speed that ISP offers.

The Lake County broadband map was produced by the Upstate California Connect Consortium and validated by the California Public Utilities Commission with information provided from ISPs as of December 31, 2016, (see included map).

Click on map to enlarge

The false impression is that almost all of the populated areas of Lake County are served with high speed broadband Internet. This is not true.

There are many residents and businesses in the green areas that cannot receive service from “fixed wireline” (cable and DSL over phone lines, which is supposed to be the fastest and most reliable) Internet providers.

The CPUC needs more information; this is how we can give it to them.

CalSPEED, a computer program released by the CPUC, empowers end-users with a professional-level, industry-standard testing tool to measure the quality and speed of their fixed internet connection and validate actual broadband experience of Lake County residents. The end user can then compare the CalSPEED results with their current broadband plan. CalSPEED conducts a two-phase test including initial testing and results validation in order to ensure statistically significant measurements. The first two metrics measure your internet usage experience, while the second two measure the voice quality of voice over IP technologies - which many homes and businesses here rely on.

CalSPEED tests upload speed, download speed, message delay (latency), and message delay variation (jitter), and reports these results each time the user runs a test - without tracking your information - to a public repository at the CPUC.

The CalSPEED results are mapped on the California interactive broadband map ( and are utilized by the CPUC and the Upstate California Connect Consortium ( to better understand the broadband landscape. CalSPEED results from Lake County residences and businesses can uncover and document areas with poor internet service. 

To use the application, go to click on the “Get CalSPEED” link, and download the application to your desktop.

In addition to CalSPEED for the desktop, the CPUC in partnership with CSU, Chico and CSU, Monterey Bay is looking for volunteers to take part in the first statewide effort to collect quality measurements utilizing the new CalSPEED Home Measurement Device. If you would like to participate in the study, go to to learn more.

Contact for more information:

Lake County Economic Development Corporation

3895 Main Street Kelseyville, CA 95451

707-279-1540 x 101

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