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Please read the document “Understanding your water meter” located in the Water Departments document section of the website.

Most meter boxes have two valves, a customer valve and a City valve. The customer valve is located after the meter, towards the house.

• If you are experiencing low water pressure or no water at all, check with you neighbors to see if they are experiencing the same problem. If your neighbors are ok then the problem is most likely within your plumbing. If you neighbors are having a problem too, please call the City at 263-3578.
• Check to see if the problem is isolated to sections of the facility.
• If you have low water pressure to the entire facility, a pressure regulator is most likely in need of adjustment or maintenance.
• If water pressure is ok when you first open a valve but quickly drops off, you probably have an obstruction within your plumbing.
• If you do not have any water to your facility, but your neighbors do:
  • Make sure you paid your utility bill.
  • Look for a pressure regulator. Pressure regulators have screens that need to be routinely cleaned; if they get plugged they will prevent water from reaching your house.

The City of Lakeport is not responsible for leaks that occur on private property. You may need to contact a plumber. If you are unsure if you have a leak, or need to report a leak outside your property, or inside the water meter box, call 707-263-3578.

Copies of our recent Consumer Confidence Reports are stored in the Water Division's Document Center. 

Your water meter is read around the 8th day of each month. If you have a high water bill, check your bill to see how many units of water were used that month. Start checking your water meter throughout the following month to determine where the water might be going.