City of Lakeport, California

Privacy Statement

cityoflakeport.com Privacy Statement
Updated: July 19, 2006

The City of Lakeport is committed to protecting your privacy. This privacy statement explains data collection and use practices of the cityoflakeport.com site (the “Site”); it does not apply to other online or offline City of Lakeport sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.

On This Page

  • Collection of your Personal Information
  • Use of your Personal Information
  • Control of your Personal Information
  • Access to your Personal Information
  • Security of your Personal Information
  • Use of Cookies
  • Changes to this Statement
  • Contact Information


Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction. The personal information we collect may include your name, e-mail, phone, or mailing address.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is collected on an aggregate basis to improve the site for our users, and is not connected to your myLakeport account in any way.

Use of your Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, City of Lakeport may use personal information to provide you with more effective customer service, to improve the Site and any related City of Lakeport products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.

Some services on CityofLakeport.com offer individuals the ability to publicly display certain personal information, such as the employee directory. Participation in such services is always optional.

City of Lakeport occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, mailing and delivering services, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

City of Lakeport may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on City of Lakeport or the Site; (b) protect and defend the rights or property of City of Lakeport; or (c) act in urgent circumstances to protect the personal safety of City of Lakeport employees or agents, users of City of Lakeport products or services, or members of the public.

Control of your Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of City of Lakeport and its controlled subsidiaries and affiliates without your permission. As described below in the next section, you can access your personal information and make changes to this information whenever you wish.

Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to City of Lakeport in the context of other, separately operated, City of Lakeport products or services.

CityofLakeport.com may send out periodic e-mails informing you of important issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by CityofLakeport.com, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.

Access to your Personal Information
You can review and edit the personal information provided at this Site by visiting your myLakeport Account home page. You will be asked to enter your username and password before viewing and changing your personal information.

Security of your Personal Information
City of Lakeport is committed to protecting the security of your personal information. Industry-standard security measures are taken to ensure that your personal information is not available to unauthorized persons, including (where applicable) 128-bit SSL encryption, strong username/password enforcement, and secure file directory structures.

Use of Cookies
We use cookies on this Site to ensure the integrity of the registration and transaction process. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you create a myLakeport account, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.

Changes to this Statement
We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Contact Information
City of Lakeport welcomes your comments regarding this privacy statement. If you believe that City of Lakeport has not adhered to this privacy statement, please contact us, and we will use commercially reasonable efforts to promptly determine and remedy the problem.

Contact City of Lakeport